Receiving inbound sales leads can be a blessing or a curse. How you manage your leads can make the difference between making sales or wasting time.
Inbound leads come in all shapes and sizes. Some appear because people have a problem that they hope you can solve for them. Others appear because people are curious.
Your job? Determine if the lead is genuine so that you can get an order.
Here are tips to help you.
The best inbound lead is a referral.
Why? Because there’s a good chance that a referral will make a purchasing decision. Professionals don’t often…
Many people have a problem with salespeople. And who can blame them?
Haven’t we all been pressured or cajoled into buying something that we didn’t want or need. And when you attempt to seek a refund, you are treated like a loser or a complainer, which only hardens your animosity towards salespeople.
Others see salespeople as sleazy caricatures based on TV shows, movies, and plays. For example, who can ever forget how Ricky Roma (played by Al Pacino) plays on the insecurities of James Lingk (played by Jonathan Pryce) when he sells him real estate in the movie Glengarry Glen…
Determination creates strength
(Spoiler Alert — if you haven’t watched The Queen’s Gambit yet, please stop reading this post and return once you viewed the show. You will not regret it).
The Queen’s Gambit is a 7-episode fictional miniseries on Netflix. It is about orphan chess prodigy Beth Harmon (played by Isla Johnston, then by Anya Taylor-Joy). The story follows her pursuit to become the world’s greatest chess player. But Beth’s quest is hampered with drug and alcohol addiction, along with emotional struggles. …
Even Crooks can Teach us Valuable Lessons
(Spoiler Alert: If you haven’t watched Netflix’s “I Care A Lot,” I recommend that you stop reading this post and return later. There will be spoilers).
“I Care a Lot” is a dark comedy about Marla Grayson (played by Rosamund Pike), a con artist who robs the elderly of their life savings. Working as a court-appointed legal guardian, she forces people into nursing homes with court orders and intimidation tactics. Marla then gains a profit by selling her unsuspecting victims’ homes and auditioning their valuables and assets. …
Being a new employee is challenging enough.
But being a new salesperson who’s expected to achieve quotas during the COVID-19 pandemic and a recession is even more difficult.
And with companies spending about $15,000 in hiring costs per salesperson, how can you ensure that your new employee will be successful. Assuming that you did everything right with your hiring process, now is the time to take your new salesperson to the next level — the Onboarding process.
Salespeople are an investment. With an estimated 27% annual turnover of salespeople, you don’t want to see your investment fail.
Here are two…
Emily is smarter than you think
(Spoiler Alert — This post will include spoilers about Emily in Paris, Season 1, a breezy and romantic comedy. If you haven’t watched the show yet on Netflix, I encourage you to stop reading until you have a chance to watch all of the episodes. The entire first season is only 5 hours long so that you can binge-watch it in one day).
Emily Cooper, played by Lily Collins, is a social media expert and a rising associate at a Chicago based pharmaceutical marketing firm, the Gilbert Group. The Group acquires Savoir…
With most salespeople working these days remotely, having sales meetings are more important than ever.
But how can you have productive meetings without wasting everyone’s time?
Here are four suggestions to help you –
First, have a clear agenda — This may sound like a no-brainer, but I’ve attended many meetings in my career when there was no agenda. Instead, the sales manager would ask for questions, and the discussions would turn into a free for all complaints and comments. Sometimes personal and emotional topics would surface that usually would have been better handled off-line or one-on-one.
By having an…
Take a fresh look at your sales pipeline.
It’s time to say good riddance to 2020. But will 2021 be any better? Yes, the COVID-19 vaccines are here. But it could take several months before most people are vaccinated. And it could take even longer for the economy to recover.
How can salespeople generate a good income this year while battling the dual crisis of a rampant pandemic and a weak economy?
Here are 4 suggestions to help you out.
It’s customary to review your sales pipeline once a month or quarter. However, at the beginning of a new year…
Set the right priorities.
Struggling with both the COVID-19 pandemic and the recession, many salespeople are facing a time crunch. This is partly due because many companies are laying off or furloughing employees. Or, in some cases, employers are imposing hiring freezes. All this means is more work for everyone.
So, the pressure is on.
Salespeople are now forced to do more than selling. For example, many have to do customer service. Simultaneously, others must perform mundane and time-consuming clerical tasks that were once delegated to office workers or interns.
How can salespeople generate orders when they are wearing many…
When making outbound sales calls, you will rarely reach anyone. As a result, you must leave voicemail messages. The challenge we face is how to leave messages that will give you a response.
Here are five suggestions to help you leave messages that make a difference.
No one wants to hear a whiny or wimpy message. Speak with confidence. Be professional. Keep your message short — no more than two minutes. Drop the word “just” from your vocabulary. You don’t want to say you’re “just” calling. Using the word “just” minimizes the importance and urgency of your call.